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the store

Origin Hardwood Inc. was launched out of a desire to provide our customers with the ability to choose the best flooring to meet their needs from the comfort of their own home. Our new showroom is located in Langley City and is presently by appointment only. We supply engineered hardwood, vinyl plank and laminate that is both domestic and imported. We have gone to great lengths to simplify the process of choosing your floor as well as making the installation as seamless as possible. We look at the indivitual needs of each costomer and treat each floor installation as if it were going in our own house. 


the process


FLOOR TO YOUR DOOR 

You have the option of contacting us for an in home consultation where Travis will bring the best cross section of samples to you, take a measurement  and check site conditions. You also have the option, if you want to see larger samples and more variety, to make an appiontment to view our flooring options in the showroom located in Langley.

 
 

QUOTE

After the in home consultation a quotation for the full scope of work will be emailed to you within 24 hours. This quote will include a full breakdown for each aspect of the job so you can decide exactly what you want done. Once you decide on flooring we take a deposit, schedule install dates, order flooring and take care of delivery right to your home in time for install. Engineered flooring, vinyl plank and laminate to not require acclimation as they are far more stable than solid wood. 

 
 
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WORK BEGINS

Once old flooring is removed our crew will do a thorough check for levelling requirements and give customer an idea of any additional costs. Floor prep is extremely important, especially for a floating floor to eliminate movement and potential problems with floor down the road. Throughout the process we will do our best to keep a tidy work environment in your home and do cutting outside whenever possible. 

 
 

THAT'S A WRAP

Once install is complete our crew will do a thorough clean up and walk through with the customer to make sure everything looks as it should. Once job is fully complete to customer's satisfaction the remaining balance is due. 

 

OUR VISION


After over a decade of providing quality installations for his clients, Travis has decided to supply quality plank flooring as part of a stream lined process that takes care of the homeowner's specific needs from start to finish. This is accomplished through simplified systems starting with the wall mounted flooring displays right through to the effinciency of the installation crew. By operating out of a small hardwood store and keeping overhead costs down Travis is able to offer his clients competatively priced flooring combined with the expertise of many years of quality installations. In short, he offers quality and service that stands alone in the industry. 

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Origin core Values


quality over profits

It's more important to get it done right even if it takes more time or money. This requires great attention to detail.

customer service

The reason we do what we do is to serve people well showing that we value them not just as customers but as people. 

efficiency and punctuality

We do our best to stay on schedule making every effort to be on time and communicate if we are running late.

effective problem solving

It is important that each person is empowered to find creative solutions to challenges on the job. 

clear communication

We will keep customers in the loop about what needs to be done and why so they understand each stage of the process.